Search 6,000+ CA Community College Courses

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Microsoft

Solve problems in real time with Dynamics 365 Remote Assist

Microsoft via Microsoft Learn

Go to class Write review

Overview

  • Module 1: Learn about Remote Assist.

    • In this module, you will:

    • Learn about users and roles.
    • Discover different device options.
  • Module 2: Organizations that use Dynamics 365 Field Service to manage work orders can also enable their technicians to make remote assist calls in context of work orders.

    • In this module, you will:

    • Launch Remote Assist mobile from a booking.
    • Review relevant work order information.
    • Post call information.

Syllabus

  • Module 1: Get started with making Remote Assist calls
    • Introduction
    • Remote Assist users and roles
    • Compare different device options
    • Make Remote Assist calls
    • Frequently asked questions
    • Check your knowledge
    • Summary
  • Module 2: Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
    • Introduction
    • Application setup and user configuration
    • Make Remote Assist calls for Field Service work orders
    • Make Remote Assist calls
    • Use Field Service bookings on a HoloLens device
    • Check your knowledge
    • Summary

Tags

Reviews

Start your review of Solve problems in real time with Dynamics 365 Remote Assist

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.