- Module 1: Bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. Viva provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision.
By the end of this module, you'll be able to:
- Evaluate existing systems and identify requirements
- Identify stakeholders and users
- Recommend employee experience solutions and strategies
- Module 2: This module provides an introductory level overview of the general usage, and setup processes of the various Viva experiences that make up the Microsoft Viva suite. These include Viva Connections, Viva Learning, Viva Goals, Viva Insights, and more.
By the end of this module, you'll be able to:
- Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva.
- Explain what Microsoft Viva apps are.
- Identify resources needed to set up each Viva app.
- Create an adoption plan to use Viva to solve business scenarios for the four employee experience areas of Connection, Insight, Purpose, and Growth.
- Module 3: Learn what is Viva Connections, what users experience with it, when to use Viva Connections, and its technical requirements.
By the end of this module, you'll be able to:
- Describe the main features of Viva Connections
- List technical requirements/prerequisites for Viva Connections implementation
- Explain the differences between desktop and mobile experiences
- Identify 2-3 business use cases for Viva Connections
- Module 4: Learn to build a team of stakeholders to plan for Viva Connections, how to conduct the needs assessment, how to plan for deployment and launch.
By the end of this module, you'll be able to:
- Identify key stakeholders for the deployment of Viva Connections
- Align and prioritize scenarios for Viva Connections
- Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences
- Consider how your organization will scale adoption
- Module 5: This module covers Viva Learning functions, benefits, setup, key steps for rollout, and necessary roles for a successful learning and development program.
By the end of this module, you'll be able to:
- Assess your organization's existing learning experiences.
- Plan and strategize for Viva Learning.
- Coordinate the implementation of Viva Learning.
- Recommend an adoption strategy for Viva Learning.
- Module 6: Use Viva Learning to create recommended sets of content.
In this module, you'll practice how to:
- Manage permissions and content sources for Viva Learning.
- Manage SharePoint as a content source.
- Build a new featured set of content in Viva Learning.
- Module 7: Microsoft Viva Insights empowers individuals, teams, and organizations to build better work habits, achieve balance, and improve business outcomes with personalized insights and recommended actions. This module includes our recommended best practices to help you get immediate value from Viva Insights.
By the end of this module, you'll be able to:
- Identify core team and business stakeholders
- Assess existing employee productivity and wellbeing solutions
- Define goals and target scenarios
- Coordinate setup and configuration of Viva Insights
- Understand best practices for communication and adoption planning
- Module 8: Viva Topics is an add-on service in Microsoft Viva, an employee experience platform (EXP) for a unified knowledge and content experience across Microsoft 365 and Microsoft Search. Viva Topics can help your people learn in the flow with Microsoft 365 apps without manually mining disparate applications or repositories.
When you finish with this module, you'll be able to:
- Describe how AI interacts with Viva Topics
- Identify the administrator scenarios for Viva Topics
- Optimize your SharePoint environment to take advantage of Viva Topics
- Sign up for a trial of Viva Topics
- Create a Topic center & assign licenses
- Change the name of the Topic center
- Module 9: Learn about the Viva Topics roles you'll need for your organization. Identify opportunities for automation. Make a plan to train your users on how to get the most from Viva Topics.
By the end of this module, you should be able to:
- Describe the different Viva Topics roles.
- Identify scenarios you can automate.
- List the skills your users need to get the most out of Viva Topics.
- Module 10: Learn about your role as an OKR Champion, how to communicate effectively and what resources are available to set you and your team up for success.
By the end of this module, you'll be able to:
- Define the role of an OKR Champion
- Name and describe the four key responsibilities of an OKR Champion.
- Identify three strategies for effective communication.
- Identify the three timeframes for sending out resources and where to find these resources.
- Module 11: Learn the key components of OKRs, their framework, and the benefits they provide to users in various roles.
By the end of this module, you'll be able to:
- Define the key components of an OKR and articulate how they fit together in the OKR framework.
- Identify the five OKR Superpowers and how to leverage them.
- Explain best practices for getting started with OKRs and Viva Goals, including key phases of change management.
Reimagine the employee experience with Microsoft Viva
Overview
Syllabus
- Module 1: Module 1: Design digital employee experiences
- Introduction
- Case study - Tailwind Traders
- Evaluate current employee experiences
- Consider employee privacy and data requirements
- Assemble business stakeholders and define goals
- Explore Viva experience areas
- Understand Viva licensing
- Knowledge check
- Summary and resources
- Module 2: Module 2: Introduction to the Microsoft Viva suite
- Introduction to Microsoft Viva
- Understand Viva apps
- Get started with Microsoft Viva
- Use Viva to keep everyone informed, included, and inspired
- Use Viva to get actionable insights to foster well-being and productivity
- Use Viva to align people's work to team and organization goals
- Use Viva to help employees learn, grow, and succeed
- Knowledge check
- Summary
- Module 3: Module 3: Introduction to Viva Connections
- Introduction
- What do users experience?
- When to use Viva Connections?
- What technical requirements must be met to deploy Viva Connections?
- Knowledge check
- Summary
- Module 4: Module 4: Plan for Viva Connections
- Introduction
- Build your team and meet requirements
- Analyze tasks and scenarios for Viva Connections
- Plan for Viva Connections Dashboard, Feed and Resources
- Plan to announce, launch, and scale adoption
- Knowledge check
- Summary
- Module 5: Module 5: Design skilling and growth experiences with Viva Learning
- Introduction
- Case study - Tailwind Traders
- Plan for Viva Learning
- Assemble Viva Learning admins and stakeholders
- Understand content sources with Viva Learning
- Coordinate setup and configuration of Viva Learning
- Develop adoption strategies for Viva Learning
- Develop an org-wide learning culture
- Knowledge check
- Summary and resources
- Module 6: Module 6: Guided Project - Create featured set of content in Viva Learning
- Introduction to Viva Learning featured sets
- Prepare your environment
- Exercise - Add Knowledge Administrator and Knowledge Manager
- Exercise - Configure learning content sources
- Exercise - Add SharePoint as a content source
- Exercise - Manage learning content in SharePoint
- Exercise - Create featured content set
- Summary and resources
- Module 7: Module 7: Design productivity and wellbeing experiences with Viva Insights
- Introduction
- Measure workplace patterns with Viva Insights
- Identify Viva Insights stakeholders
- Assess experiences and define goals
- Coordinate setup and deployment of Viva Insights
- Communication and adoption planning
- Knowledge check
- Summary and resources
- Module 8: Module 8: Introduction to Viva Topics
- Introduction
- How AI interacts with Viva Topics
- How to use Viva Topics for administrators
- Modernize SharePoint for Viva Topics
- Sign up for and configure a Viva Topics trial
- Create a Topic center & assign licenses
- Change the name of the Topic center
- Knowledge check
- Summary
- Module 9: Module 9: Plan roles, automation, and training for Viva Topics
- Introduction
- Review the roles available in Viva Topics
- Identify opportunities to use Viva Topics to automate standard tasks
- Review the skills needed to deploy, manage, and use Viva Topics
- Train employees to use Viva Topics
- Knowledge check
- Summary
- Module 10: Module 10: Role of an OKR Champion
- Introduction
- Roles and responsibilities
- How to communicate about OKRs and Viva Goals with your team
- How to successfully leverage resources
- Knowledge check
- Summary
- Module 11: Module 11: Learn OKR essentials with Viva Goals
- Introduction
- What are OKRs?
- Why OKRs?
- Best practices for getting started with OKRs and Viva Goals
- Check your knowledge
- Summary
