Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Microsoft

AI business school for education

Microsoft via Microsoft Learn

Overview

  • Module 1: Explore the strategic components, use cases, and special factors of an enterprise AI strategy that creates real business value, with INSEAD and Microsoft.
  • In this module, you will:

    • Consider various approaches to AI implementation.
    • Describe the outcomes organizations have achieved through the adoption of AI.
    • Articulate the components of an AI strategy.
  • Module 2: Explore the strategic components, special factors, and use cases of an AI strategy in education that creates value, with INSEAD and Microsoft.
  • In this module, you will:

    • Describe the outcomes educational institutions have achieved through the adoption of AI.
    • Articulate the components of an AI strategy.
    • Apply the value creation framework.
  • Module 3: Understand the key elements that make a culture AI-ready and a framework to drive the change needed in your organization for a successful AI strategy.
  • In this module, you will:

    • Describe the key elements of an AI-ready organizational culture.
    • Identify opportunities for change to achieve an AI-ready culture.
    • Apply the AI Maturity Model Assessment to your business.
  • Module 4: Learn the necessary cultural changes for enterprise finance organizations to make AI transformation successful, and how they fit into a holistic AI strategy.
  • In this module, you will:

    • Recognize the key elements of an AI-ready organizational culture in finance.
    • Explain how Microsoft incorporated AI into its finance processes.
    • Identify opportunities for change to achieve an AI-ready culture in your finance department.
  • Module 5: Learn the necessary cultural changes for enterprise marketing organizations to make AI transformation successful, and how they fit into a holistic AI strategy.
  • In this module, you will:

    • Recognize the key elements of an AI-ready organizational culture in marketing.
    • Explain how Microsoft incorporated AI into their marketing processes.
    • Identify opportunities for change to achieve an AI-ready culture in your marketing department.
  • Module 6: Learn the necessary cultural changes for enterprise sales organizations to make AI transformation successful, and how they fit into a holistic AI strategy.
  • In this module, you will:

    • Recognize the key elements of an AI-ready organizational culture in sales.
    • Explain how Microsoft incorporated AI into our sales processes.
    • Identify opportunities for change to achieve an AI-ready culture in your sales department.
  • Module 7: Learn the necessary cultural changes for enterprise customer service to make AI transformation successful, and how they fit into a holistic AI strategy.
  • In this module, you will:

    • Recognize the key elements of an AI-ready organizational culture in customer service.
    • Explain how Microsoft incorporated AI into customer service processes.
    • Identify opportunities for change to achieve an AI-ready culture in your customer service department.
  • Module 8: Explore six principles to guide AI development and use - fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability
  • In this module, you will:

    • Describe the importance of engaging with AI in a responsible manner.
    • Identify six guiding principles to develop and use AI responsibly.
    • Describe different approaches to responsible AI governance from experienced executives.
  • Module 9: Learn guiding principles for organizations, and how to choose and operationalize a governance system to responsibly and successfully use AI in the enterprise.
  • In this module, you will:

    • Determine the elements of an AI governance system.
    • Choose an AI governance model that fits your organization’s needs.
  • Module 10: Discover how to translate your organization’s ethical principles into actionable guidance and tools for engineering teams and how AI can improve lives worldwide
  • In this module, you will:

    • Explain how Microsoft provides accountability for responsible AI through a governance structure.
    • Describe how Microsoft risk management processes are used to identify, assess, and mitigate risks.
    • Establish responsible design principles within your own organization.
  • Module 11: Learn the primary concepts and technologies of AI, and how Microsoft is turning the latest AI into tools, products, and services that organizations can use
  • In this module, you will:

    • Understand why is AI making an impact in businesses now.
    • Understand what is AI and its capabilities.
    • Understand how to use prebuilt AI with no machine learning expertise.
    • Understand the basics of machine learning and what kinds of business problems to apply it.
  • Module 12: Learn how Microsoft creates products, services, and solutions to help organizations leverage AI. Understand how these technologies relate to business problems.
  • In this module, you will:

    • Articulate how Microsoft AI technology can solve business problems.
    • Describe the Microsoft AI products, services, and solutions.

Syllabus

  • Module 1: Define an AI strategy to create business value
    • Introduction
    • Define a holistic AI strategy for your business with INSEAD
    • Transform your applications with AI - Case study introduction
    • Transform your applications with AI - Executive Q&A
    • Transform your applications with AI - Case study resolution
    • Discover the value of empowering every employee with AI - Case study introduction
    • Discover the value of empowering every employee with AI - Case study resolution
    • Knowledge Check
    • Summary and resources
  • Module 2: Define an AI strategy to create value in education
    • Introduction
    • Identify the value of AI in education with INSEAD
    • Transform processes in education with AI – Executive Q&A
    • Transform processes in education with AI - UNSW case study introduction
    • Transform processes in higher education with AI – Executive Q&A
    • Transform processes in education with AI - UNSW case study resolution
    • Knowledge check
    • Summary and resources
  • Module 3: Understand the importance of building an AI-ready culture
    • Introduction
    • Understand the importance of building an AI-ready culture
    • Discover the characteristics that foster an AI-Ready culture
    • Understand how Prosci's ADKAR framework can help you lead organizational change
    • Discover how to apply the AI Maturity Model Assessment to your business
    • Knowledge Check
    • Summary and resources
  • Module 4: Discover how to foster an AI-ready culture in finance
    • Introduction
    • Discover how to foster an AI-ready culture in finance - Case study introduction
    • Discover how to foster an AI-ready culture in finance - Executive Q&A
    • Discover how to foster an AI-ready culture in finance - Case study resolution
    • Knowledge Check
    • Summary and resources
  • Module 5: Discover how to foster an AI-ready culture in marketing
    • Introduction
    • Discover how to foster an AI-ready culture in marketing - Case study introduction
    • Discover how to foster an AI-ready culture in marketing - Executive Q&A
    • Discover how to foster an AI-ready culture in marketing - Case study resolution
    • Knowledge Check
    • Summary and resources
  • Module 6: Discover how to foster an AI-ready culture in sales
    • Introduction
    • Discover how to foster an AI-ready culture in sales - Case study introduction
    • Discover how to foster an AI-ready culture in sales - Executive Q&A
    • Discover how to foster an AI-ready culture in sales - Case study resolution
    • Knowledge Check
    • Summary and resources
  • Module 7: Discover how to foster an AI-ready culture in customer service
    • Introduction
    • Discover how to foster an AI-ready culture in customer service - Case study introduction
    • Discover how to foster an AI-ready culture in customer service - Executive Q&A
    • Discover how to foster an AI-ready culture in customer service - Case study resolution
    • Knowledge Check
    • Summary and resources
  • Module 8: Identify guiding principles for responsible AI
    • Introduction
    • Implications of responsible AI - Leadership view
    • Implications of responsible AI - Practical guide
    • Identify guiding principles for responsible AI
    • Identify guiding principles for responsible AI – TD Bank Group executive Q&A
    • Identify guiding principles for responsible AI – State Farm executive Q&A
    • Identify guiding principles for responsible AI – State Farm case study
    • Knowledge check
    • Summary and resources
  • Module 9: Identify governing practices for responsible AI
    • Introduction
    • Responsible AI - Establishing a governance and external engagement model
    • Choosing an organizational model for AI governance
    • Responsible AI - Moving from governance to compliance with EY
    • Knowledge check
    • Summary and resources
  • Module 10: Discuss practices for responsible AI at Microsoft
    • Introduction
    • Microsoft AI governance model - Executive overview
    • Understanding the Microsoft governance model - AETHER + Office of Responsible AI
    • Responsible AI frameworks in action
    • Establishing design principles and guidelines in engineering
    • Engineering tools for responsible AI
    • Engaging externally - AI for good
    • Knowledge check
    • Summary and resources
  • Module 11: Introduction to AI technology
    • Introduction
    • Explore state-of-the-art AI technology
    • Introduction to AI technology
    • Introduction to the Microsoft AI approach
    • Introduction to machine learning and deep learning
    • Knowledge Check
    • Summary and resources
  • Module 12: Examine the Microsoft approach to artificial intelligence
    • Introduction
    • Examine the Microsoft approach to autonomous systems
    • Examine use cases for intelligent bots
    • Examine the Microsoft approach to pre-trained cognitive services
    • Examine the Microsoft approach to cognitive search
    • Examine the Microsoft approach to conversational AI
    • Examine the Microsoft approach to SaaS AI and embedded AI
    • Knowledge Check
    • Summary and resources

Reviews

Start your review of AI business school for education

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.