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MasterClass

Rosalind Brewer Teaches Business Innovation

via MasterClass

Overview

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After years of helming the ship at some of the country’s most iconic companies, including Walmart, Starbucks, and Walgreens, Rosalind Brewer has forged ahead in her quest to innovate while maintaining deep integrity. Now she’s sharing CEO-level strategies for team leaders of all types. Learn to promote innovation, gain buy-in on projects you believe in, and stand out as the leader you know yourself to be.

Syllabus

  • Meet Your Instructor
    • Roz introduces herself by sharing her powerful journey from research scientist to innovation leader across five different industries. She also runs you through everything she will cover in her class.
  • How to Build an Innovation Strategy
    • The only constant is change. Roz provides a look into her decision-making process when she transformed Walgreens from a retail store into a healthcare company. She highlights the ongoing impact for the company’s employees and community.
  • Spark Innovation by Listening
    • In this lesson, Roz breaks down one of her most valuable skills—active listening. She explains how active listening can foster an environment of innovation. Then she hears pitches from three interns from Walgreens’ summer internship program.
  • Embrace Critical Thinking & Data
    • Roz talks through a time in which she was at a crossroads as CEO of Sam’s Club. She shows you how she leveraged critical data to build insights and make decisions that would help expand the overall customer base of the business.
  • Execute Operational Planning With Confidence
    • For every problem there is a solution—if you know where to look. Roz explains how she made difficult decisions at Kimberly-Clark, where she had to choose which facilities to close. She explains how staying agile can help you make tough calls.
  • Digital Transformation
    • Disruption leads to growth, which is why Roz continues to highlight the importance of technology for innovation. She discusses how the inception of the Starbucks app significantly impacted the success of the business during her tenure.
  • Drive Change With Agile Teams
    • In this lesson, Roz talks about what she looks for when putting together teams and how she challenges those teams to do their best work. She explains how she encourages her teams to come up with the most innovative, out-of-the-box solutions.
  • Enact a Learning Mindset for Innovation
    • Instilling a learning culture within your organization is vital for innovation. Roz encourages you to stay curious and shares examples from her time as a STEAM student at Spelman College. She discusses how transformative decisions at Walmart helped shape her growth mindset.
  • Improve Diversity, Equity & Inclusion (DEI)
    • As one of only two Black women to ever run a Fortune 500 company, Roz knows what it takes to transcend adversity. Now she shares how she has navigated predominantly White, male-dominated industries by building a culture that values diversity, equity, and inclusion.
  • Crisis Management: How to Innovate in a Crisis
    • A crisis can transform a learner into a leader. In this lesson, Roz shines a light on how some of her most challenging moments were also some of her greatest learning experiences. She reminds leaders—present and future—of the steps they can take during any hard time.
  • Bring Your Authentic Self Into the Workplace
    • To lead a team through innovation, you must first gain the trust and buy-in of your employees. Roz discusses the importance of integrating your values into your leadership style to ensure you are prioritizing what’s important to you.
  • Q&A With Roz
    • Without mentorship, Roz would not be where she is today. In this lesson, she pays it forward with three bright, young Spelman College students. Then she offers advice on the best ways to mentor your own team.
  • Create a Career Road Map
    • Roz summarizes all that she’s covered in her class and shares her final thoughts on leadership, innovation, and growth.

Taught by

Rosalind Brewer

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