Learn how to make your email communication more effective and create a positive impression when communicating online.
Overview
Syllabus
Introduction
- Email: An extension of your brand
- Selecting the audience for your email
- Timing your email message
- Using BCC in email
- Rarely reply all in email
- Choosing a subject line for your email
- Help email readers communicate
- Editing your email
- Email grammar
- Using approachable language in email
- Reader-friendly email formatting
- Strike the right tone in emails
- Phrases to avoid in email
- Common things that annoy email readers
- Happy emailing
Taught by
Daisy Lovelace
