Stay Competitive Using Design Thinking

Overview

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Design thinking involves strategies and systems that improve and refine the design process. It drives innovation across industries—from hospitals to oil companies, from non-profits to schools. Get ready to explore the basic tenets of design thinking and learn how to benefit from it.

Learn the strategies used in design thinking.
Implement design thinking into your own business.
Master the foundational steps and best practices of the process.

Syllabus

Course 1: Design Thinking: Understanding the Process

Learn what design thinking is, where it fits into user experience, how the process works, and what it can help you achieve.

Course 2: Design Thinking: Implementing the Process

Get a practical guide to implementing design thinking in your organization: who to involve, what activities to perform, and how to prototype better products.

Course 3: Learning Design Thinking: Lead Change in Your Organization

Learn how design thinking can lead to better business solutions. Discover new strategies for ideation and problem-solving, such as journey mapping, concepting, and prototyping.

Course 4: Learning Design Research

Reignite your design process by using relevant design research. Get an introduction to design research, and learn how critical it is to being able to construct great designs.

Course 5: Design Thinking: Prototyping

Learn how to use prototyping in the design process to generate ideas, validate concepts, or explore technologies. Discover how to transform ideas into interactive user experiences.

Course 6: Design Thinking: Customer Experience

Learn what customer experience is, why it's important, and how it can be used to build strong and meaningful customer relationships.

Course 7: Design Thinking: Data Intelligence

Discover data's role in user-centered design thinking. Find out how to collect, analyze, and visualize information to solve customer challenges and build better design experiences.

Course 8: Design Thinking: Testing and Refining

Master the testing phase of the design thinking process by exploring testing purposes, categories, and methods. Find out how to use testing to learn about the user experience and apply feedback.

Course 9: Leading like a Futurist

How do you lead in a future filled with complexity and ambiguity? This course teaches you how to see, shape, and share the future for your organization, community, and life.

Taught by

Chris Nodder, Chris Nodder, Turi McKinley, Penina Acayo (Laker), Randall Elliott, Geoffrey Schwartz, Randall Elliott, Randall Elliott and Lisa Kay Solomon