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LinkedIn Learning

Soft Skills for Sales Professionals (2018)

via LinkedIn Learning

Overview

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Learn how to build your soft sales skills to better connect with—and ultimately sell to—your customers.

Syllabus

Introduction
  • Upping your sales game
1. Why Soft Sales Skills Matter
  • What it takes to become an amazing salesperson
  • Hard sales skills vs. soft sales skills
  • Soft sales skills get results
  • Why soft skills matter to your customer
2. The Essential Soft Sales Skills
  • How to connect with your customer
  • How to become a great listener in sales
  • How to develop your emotional intelligence for sales
  • How to collaborate and communicate in sales
3. Mastering Soft Sales Skills
  • Tips for learning soft sales skills
  • Sales is more than order taking
  • The finer points of communication in sales
4. Advanced Soft Sales Skills
  • Building your empathy muscle in sales
  • Integrating soft sales skills with hard sales skills
  • Storytelling in sales

Taught by

Meridith Powell

Reviews

4.7 rating at LinkedIn Learning based on 2248 ratings

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