Refresh your workplace social skills after an extended period of working from home, social distancing, and interacting with colleagues primarily via screen.
Overview
Syllabus
Introduction
- Social skills for the new world of work
- Self-awareness
- Emotional regulation
- Nurture relationships
- Empathy at work
- Influence without authority
- Cultural awareness
- Use your voice
- Listen to understand
- Tailor your communication approach
- Overcome the fear of public speaking
- Get good at small talk
- Establish boundaries while protecting your reputation
- Deepen connections
Taught by
Marielle Legair
