Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Problem Solving Techniques

via LinkedIn Learning

Go to class Write review

Overview

Learn techniques for identifying the root cause of a problem, generating options, and selecting the best solution.

Syllabus

Introduction

Make better decisions using problem-solving

1. Identify the Real Problem

Determine what's causing the problem
Ask the five whys
Try the Kepner-Tregoe process
Conduct a Pareto analysis
Look at the whole system

2. Generate Possible Solutions

Brainstorm
Draw mindmaps
Create decision trees
Boost your creativity

3. Selecting the Best Solution

Use intuition and logic to find a solution
Examine the options
Use a rating chart
Find the best solution
Utilize a risk analysis
Navigate team decisions
Make decisions using sensitivity
Account for the sunk cost paradox
Frame the decision: Subconscious and deliberate
Consider four simple rules for decision making
Consider implementation

Conclusion

Summary

Taught by

Chris Croft

Reviews

4.7 rating at LinkedIn Learning based on 14258 ratings

Start your review of Problem Solving Techniques