Outlook 2010: Effective Email Management

Introduction

• Stay organized and collaborate effectively
• Check what version of Outlook you're using
• Access the keyboard shortcuts

1. Get Started and Connect Accounts

• Navigate the interface
• Add an Exchange email account
• Add an IMAP account manually
• Send and receive mail

2. Read Mail

• Read mail
• Customize the inbox
• Save attachments from a message
• Search mail
• Create search folders
• Ignore conversations and flag as junk
• Using filters and the People pane

3. Organize Mail

• Use conditional formatting to change font and color
• Use follow-up flags and color categories
• Organize mail into folders
• Use Quick Steps to process messages
• Process messages with mail rules
• Delete, restore, and archive mail

4. Create and Send Mail

• Create and format a new message
• Reply to and forward a message
• Recall or resend a message
• Create voting buttons in a message
• Add signatures
• Send an out-of-office or autoreply email
• Explore more delivery options
• Use @Mentions to get someone's attention

5. Create and Work with People

• Use the People hub
• Create new contacts
• Create contact groups
• Move contacts into folders
• Share contact data with others

6. Work with Delegates

• Add delegates who can act on your behalf

7. Work with the Calendar

• Change the look of the calendar
• Create an appointment and an all-day event
• Create a meeting
• Chair a meeting
• Respond to a meeting invitation
• Open other calendars
• Create and share additional calendars

8. Create Tasks and Notes

• Create and assign tasks
• Create notes

9. Work with Outlook Data

• Back up or move Outlook
• Set general Outlook options

Conclusion

• Next steps