Operational Excellence Work-Out and Kaizen Facilitator

Introduction

• Why be a Work-Out or Kaizen facilitator?

1. Lean Six Sigma Work-Out or Kaizen Overview

• Lean Six Sigma Work-Out and Kaizen events
• When is Work-Out or Kaizen appropriate?

2. Planning a Lean Six Sigma Work-Out or Kaizen Event

• Key questions in planning
• Purpose and scope of a Work-Out or Kaizen event
• Deliverables of a Work-Out or Kaizen event
• Who to invite to a Work-Out or Kaizen event
• Where and when for a Work-Out or Kaizen event
• Agenda of a Work-Out or Kaizen event

3. Examples of Lean Six Sigma Work-Outs and Kaizen Events

• Value stream mapping, part 1
• Value stream mapping, part 2
• Kaizen for streamlining and waste reduction
• Voice of the customer (VOC) Work-Out
• 5S Kaizen
• FMEA Work-Out
• Root-cause analysis Work-Out
• Solutions Work-Out
• Process metrics and control Work-Out

Conclusion

• Five pitfalls of Work-Out facilitation