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LinkedIn Learning

Learning to Say No

via LinkedIn Learning

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Overview

Learn how to say no. Learn what tasks to say "no" to and how to do it respectfully.

Syllabus

Introduction
  • Welcome
1. When to Say No
  • Deciding what matters most
  • Understand the consequences
2. How to Say No Effectively
  • Choose a type of explanation
  • Communicate your explanation
  • Show resolve (and be ready to repeat it)
  • Watch your body language
Conclusion
  • Tips to remember
  • Next steps

Taught by

Todd Dewett

Reviews

4.6 rating at LinkedIn Learning based on 235 ratings

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