Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Interpersonal Communication

via LinkedIn Learning

Go to class Write review

Overview

Learn strategies that can help you master your interpersonal communication skills in the workplace.

Syllabus

Introduction

Build your interpersonal communication skills

1. Communicating with Your Colleagues

Building rapport
How to interpret nonverbal cues
How to make requests effectively
When to send an email vs. have a call or meeting

2. Communicating with Your Supervisor

How to manage expectations
Get the guidance you need
Ask your boss the right questions
Know when to listen and when to speak

3. Communicating in Tricky Situations

Communication and cultural differences
How to handle an interruption
How to respond to critical feedback
How to communicate as an introvert
Communicating through tense situations

Conclusion

Investing in communication skills

Taught by

Dorie Clark

Reviews

4.6 rating at LinkedIn Learning based on 4124 ratings

Start your review of Interpersonal Communication