Looking to switch to a more customer-focused way of thinking? Explore the key tools and technologies—including Python and Power BI—that can get you there.
Customer Insights and Consumer Analytics for Organizations: Tools and Analysis
Overview
Syllabus
Introduction
- Using customer analytics
- Overview
- Installing Python
- Getting around in Python
- Installing Power BI
- Getting around in Power BI
- Explore customer behavior with Python
- Visualize customer behavior with Python
- Explore customer behavior with Power BI
- Loyalty analysis with Python
- Loyalty analysis with Power BI
- Customer journey analysis with Python
- Customer journey analysis with Power BI
- Customer segmentation with Python
- Customer segmentation with Power BI
- Identify advocates with Python
- Identify advocates with Power BI
- Next steps
Taught by
Chris DallaVilla
