Client relationships are the foundation of your consulting business. Learn tips for communicating effectively, developing rapport, and building long-lasting business connections.
Consulting Foundations: Client Management and Relationships
Overview
Syllabus
Introduction
- Relationships in consulting
- Positioning yourself
- Objectives and metrics
- Introducing value
- Overcoming objections
- Kicking off a consulting engagement
- Updating your buyer
- Navigating communication roadblocks
- Crossing the finish line
- Managing your time
- Tools for success
- Entertaining clients
- Navigating changing relationships
- Maintaining high-level relationships
- Talking to your buyer's boss
- Asking for internal referrals
- Selling your next deal
- Next steps
Taught by
Lisa Earle McLeod and Elizabeth (McLeod) Lotardo
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