Develop your cross-cultural communication skills to engage and collaborate better with managers, colleagues, and employees around the globe.
Overview
Syllabus
Introduction
- The importance of cultural communication and inclusion
- Overcoming cultural bias
- The ever-evolving cultural context
- Being attuned to other cultures
- Navigating language differences
- Understanding time orientation and speaking styles
- Building rapport across cultures
- Adapting to another's communication style
- Enhancing cultural acuity
- Personality overrides general cultural characteristics
Taught by
Tatiana Kolovou