- Learn the essentials of efficient and productive administrative work.
- Communicate effectively and with confidence.
- Master the fundamentals of the Microsoft Office suite.
Overview
Administrative professionals keep organizations running smoothly. Master the skills necessary to thrive in this fast-paced job, from effective communication and business etiquette to the must-have technology skills that are essential for all administrative professionals.
Syllabus
Courses under this program:
Course 1: Administrative Professional Foundations
-Learn what it takes to become a successful administrative professional, including key interpersonal and job-specific skills.
Course 2: Administrative Professional Tips
-Learn to excel as an administrative professional. Get tips on topics such as gatekeeping, project management, and office politics.
Course 3: Business Etiquette: Phone, Email, and Text
-Learn how to strike the right tone in emails, text messages, and phone calls; include the right information; and understand what communication method to use when.
Course 4: Time Management Fundamentals
-Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.
Course 5: Enhance Your Productivity with Effective Note-Taking
-Best-selling author Paula Rizzo shares her processes, systems, and tips for taking effective notes that will enhance your productivity and help you get the important things done.
Course 6: Communication Foundations
-Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.
Course 7: Asserting Yourself, an Empowered Choice
-Learn how to speak up and make yourself heard. Discover techniques for being more assertive in work and life.
Course 8: Learning Word Desktop (Office 365/Microsoft 365)
-Learn the basics of working with Word, the popular word processing program from Microsoft.
Course 9: Learning Excel Desktop (Office 365/Microsoft 365)
-Get started with Microsoft Excel. Learn how to create, format, share, and print workbooks.
Course 10: Learning Outlook Desktop (Office 365/Microsoft 365)
-Quickly get up to speed with using email, contacts, and your calendar in Microsoft Outlook.
Course 11: Learning PowerPoint Desktop (Office 365/Microsoft 365)
-Learn the basics of creating and delivering presentations using PowerPoint for Microsoft 365.
Course 12: Microsoft Teams Essential Training (2019)
-Learn how to use the essentials of Microsoft Teams, the Office 365 collaborative workspace app.
Course 1: Administrative Professional Foundations
-Learn what it takes to become a successful administrative professional, including key interpersonal and job-specific skills.
Course 2: Administrative Professional Tips
-Learn to excel as an administrative professional. Get tips on topics such as gatekeeping, project management, and office politics.
Course 3: Business Etiquette: Phone, Email, and Text
-Learn how to strike the right tone in emails, text messages, and phone calls; include the right information; and understand what communication method to use when.
Course 4: Time Management Fundamentals
-Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.
Course 5: Enhance Your Productivity with Effective Note-Taking
-Best-selling author Paula Rizzo shares her processes, systems, and tips for taking effective notes that will enhance your productivity and help you get the important things done.
Course 6: Communication Foundations
-Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.
Course 7: Asserting Yourself, an Empowered Choice
-Learn how to speak up and make yourself heard. Discover techniques for being more assertive in work and life.
Course 8: Learning Word Desktop (Office 365/Microsoft 365)
-Learn the basics of working with Word, the popular word processing program from Microsoft.
Course 9: Learning Excel Desktop (Office 365/Microsoft 365)
-Get started with Microsoft Excel. Learn how to create, format, share, and print workbooks.
Course 10: Learning Outlook Desktop (Office 365/Microsoft 365)
-Quickly get up to speed with using email, contacts, and your calendar in Microsoft Outlook.
Course 11: Learning PowerPoint Desktop (Office 365/Microsoft 365)
-Learn the basics of creating and delivering presentations using PowerPoint for Microsoft 365.
Course 12: Microsoft Teams Essential Training (2019)
-Learn how to use the essentials of Microsoft Teams, the Office 365 collaborative workspace app.
Courses
-
Build your communication skills. Learn how to communicate more effectively in professional situations, including meetings, email, and presentations.
-
Learn how to use the essentials of Microsoft Teams, the Microsoft 365 collaborative workspace app.
-
Learn what it takes to become a successful administrative professional, including key interpersonal and job-specific skills.
-
Learn how to speak up and make yourself heard. Discover techniques for being more assertive in work and life.
-
Learn the etiquette you need to improve your business emails, phone calls, text communications, and writing.
-
Best-selling author Paula Rizzo shares her processes, systems, and tips for taking effective notes that will enhance your productivity and help you get the important things done.
-
Learn to excel as an administrative professional. Get tips on topics such as gatekeeping, project management, and office politics.
-
Get started with Microsoft Excel. Learn how to create, format, share, and print workbooks.
-
Quickly get up to speed with using email, contacts, and your calendar in Microsoft Outlook.
-
Learn the basics of creating and delivering presentations using PowerPoint for Microsoft 365.
-
Learn the basics of working with Word, the popular word processing program from Microsoft.
-
Get time management strategies to stay organized, keep a clear mind, and be more productive—in work and life.
Taught by
Aimee Reese, CPLC, PACE, April Stallworth, Suzanna Kaye, Dave Crenshaw, Paula Rizzo, Brenda Bailey-Hughes, Emilie Aries, Nicholas Brazzi, David Rivers, Jess Stratton and Garrick Chow