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LinkedIn Learning

Answering Tough Questions As A Leader

via LinkedIn Learning

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Overview

Learn how to answer tough questions from staff with humility, vulnerability, and transparency.

Syllabus

Introduction
  • Leadership means leaning into hard questions
1. Answer the Question
  • Deliver hard facts with candor and compassion
  • Explain why
  • Elicit team feedback
2. Tell Them You Don't Know, but Are Going to Find Out
  • The importance of vulnerability
  • Avoid the Super Hero Complex
  • Advocate for your team to build loyalty
3. Tell Them You Can't Tell Them
  • The importance of transparency
  • Respect confidentiality while setting boundaries
  • Trust your team
Conclusion
  • Deliver quality responses with confidence and poise

Taught by

Dana Brownlee

Reviews

4.7 rating at LinkedIn Learning based on 1761 ratings

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