100 Most Popular Courses For October

Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Answering Tough Questions As A Leader

via LinkedIn Learning

Go to class Write review

Overview

Learn how to answer tough questions from staff with humility, vulnerability, and transparency.

Syllabus

Introduction
  • Leadership means leaning into hard questions
1. Answer the Question
  • Deliver hard facts with candor and compassion
  • Explain why
  • Elicit team feedback
2. Tell Them You Don't Know, but Are Going to Find Out
  • The importance of vulnerability
  • Avoid the Super Hero Complex
  • Advocate for your team to build loyalty
3. Tell Them You Can't Tell Them
  • The importance of transparency
  • Respect confidentiality while setting boundaries
  • Trust your team
Conclusion
  • Deliver quality responses with confidence and poise

Taught by

Dana Brownlee

Reviews

4.7 rating at LinkedIn Learning based on 1761 ratings

Start your review of Answering Tough Questions As A Leader

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.