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LinkedIn Learning

Administrative Professional Tips

via LinkedIn Learning

Overview

Learn to excel as an administrative professional. Get tips on topics such as gatekeeping, project management, and office politics.

Syllabus

Introduction
  • Introduction
  • Keeping the gate
  • Personal branding
  • Vision
  • Executive presence
  • Dressing for success
  • Self-care and work/life balance
The Office Team
  • Grow your dream team
  • Your boss
  • Partnering with your boss
  • Mentors
  • Managing up
  • Managing sideways
  • Managing down
Essential Administrative Professional Skills
  • Goal setting
  • Administrative resources
  • Presentation skills
  • Social networking and online etiquette
  • Dealing with disrespect
  • Decision-making
  • Project management
  • Coping with change
  • Office politics and gossip
  • Emotional intelligence
The Administrative Professional Role
  • Managing morale in your office
  • Confidant and advisor
  • Setting expectations and maintaining boundaries
  • Why professional meeting minutes matter
  • Capturing professional meeting minutes
  • Preparing briefing materials
  • Managing interruptions
  • Executing meetings and events
  • Office technology
Organization is Critical
  • Organizing your office
  • Organizing your physical files
  • Organizing your electronic files
  • Apps
Leadership and People Skills
  • Pursuing excellence
  • Authentic leadership
  • The importance of customer service
  • Delivering exceptional customer service
  • Delegating effectively
  • Diversity and inclusiveness
  • Entrepreneurial skills
  • Coaching others
  • Coaching yourself
Managing Your Career
  • Take control of your career
  • The importance of career management
  • Career management techiques
  • Networking
  • Professional organizations
  • Training and development
  • Higher education

Taught by

April Stallworth

Reviews

4.8 rating at LinkedIn Learning based on 5835 ratings

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