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LinkedIn Learning

A3 Problem Solving for Continuous Improvement

via LinkedIn Learning

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Overview

Learn a step-by-step problem-solving methodology—the A3 process—that promotes continuous improvement and organizational learning.

Syllabus

Introduction
  • Effectively addressing problem-solving
  • What is A3 problem-solving?
1. Defining the Problem and the Stakeholders
  • Define participant roles
  • Define the problem clearly
2. Quantifying Problems and Solutions
  • Metrics: Current state
  • Metrics: Desired state
3. Finding Causes and Potential Solutions
  • Identify contributing causes
  • Find the deeper root causes
  • Brainstorm potential countermeasures
4. The Action Plan to Solve the Problem
  • Agree on the action plan
  • Periodic follow-up
5. Did You Solve the Problem?
  • Compare results against plans
  • Share lessons learned
Conclusion
  • Next steps

Taught by

Sam Yankelevitch

Reviews

4.6 rating at LinkedIn Learning based on 2711 ratings

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