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Deakin University

Leading Culturally Diverse Teams in the Workplace

Deakin University via FutureLearn

Overview

Learn how to effectively manage multicultural teams.

Cultural diversity in the workplace allows organisations to benefit from differing opinions and approaches. Cross-cultural management is integral to the successful performance of teams.

On this course, you will gain global perspectives on the impact of cultural diversity both its challenges and benefits to teams, and learn how to lead and communicate with a diverse and inclusive team. Upon completion, you will be ready to apply what you’ve learnt in your own workplace.

Start learning for free, and upgrade to receive CPD certification for successfully completing the course and assessments.

This course is for employees who lead or work in a culturally diverse organisation. This includes leaders of global organisations or outsourced and offshore teams.

Syllabus

  • Cultural diversity in teams
    • Welcome to the course
    • Understanding culture and cultural diversity
    • Understanding cultural diversity in your team
    • Weekly wrap
  • How can we harness the benefits of multicultural teams?
    • Opportunities and challenges of multicultural teams
    • Using the MBI model
    • Global Virtual Teams (GVTs)
    • It’s a wrap

Taught by

Lee Martin

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