This course provides an introduction to the services, functions, and benefits of the AWS End User Computing (EUC) portfolio. It includes an overview of the common service use cases which can equip IT Admins with the agility to respond to the rapidly changing needs of their workforce. Services included in the AWS EUC portfolio include Amazon WorkSpaces, Amazon AppStream 2.0, and Amazon WorkDocs. After successfully completing this course, participants should be able to identify the features and benefits of each EUC solution and select the appropriate EUC solution for their use case.
• Course level: Fundamental
• Duration: 30 minutes
Activities
This course includes presentations, videos, interactions, scenarios and an assessment.
Course objectives
In this course, you will learn to:
• Identify Amazon WorkSpaces and AppStream 2.0 by their names, features, and benefits.
• Describe the benefits of Amazon WorkSpaces and Amazon AppStream 2.0.
• Discuss EUC use cases and success stories.
• Summarize how the End User Compute product line and other AWS services complement each other.
• Determine the best EUC product based on various scenarios.
Intended audience
This course is intended for:
• Desktop/VDI managers and administrators responsible for developing and maintaining remote desktop services.
• Technical professionals who work with, or would like to work with, cloud-based virtualization.
 
Prerequisites
We recommend that attendees of this course have:
• Familiarity with virtualization and virtual operating systems
• Familiarity with Virtual Desktop Infrastructure (VDI) or Desktop-as-a-Service (DaaS)
• Familiarity with Directory Services
• Familiarity with Amazon Web Services Networking
• Conceptual knowledge of cloud computing
Course outline
Lesson 01: Introduction to AWS End User Computing Services
• Introduction to EUC Services
• Introduction to VDI
• Introduction to Desktop-as-a-Service
• Introduction of AWS End User Computing (EUC) Services
Lesson 02: Amazon WorkSpaces
• Overview of Amazon WorkSpaces
• Use cases for Amazon WorkSpaces
• Amazon WorkSpaces bundles
• Personas
• How Amazon WorkSpaces works
• End user experience
• Clients
• Supported devices
• Operating systems and persistent storage
• Reliability and performance
• Active Directory and RADIUS integration
• Security
• Monitoring
• Pricing
Lesson 03: Amazon AppStream 2.0
• Overview of Amazon AppStream 2.0
• How Amazon AppStream 2.0 works
• Use cases and personas for Amazon AppStream 2.0
• Available operating systems
• Persistent file storage
• Storing user application settings
• Authentication
• User Pools
• Federated Access using SAML 2.0
• Active Directories
• Security Groups
• Encryption
• Monitoring
• Pricing
Lesson 04: Choosing a Solution
• Business drivers
• Differences between Amazon WorkSpaces and AppStream 2.0
• Business driver scenarios
Lesson 05: Summary
• Summary of major topics covered in each lesson
Lesson 06: Test your knowledge
• Knowledge check
• Additional resources
