Overview
Class Central Tips
Closing the digital divide is essential for fostering a more inclusive and equitable society. Nearly one in three U.S. workers ages 16 to 64 have few or no digital skills; at least 38 percent of those workers are employed in jobs requiring moderate or advanced computer use. A recent report by the National Skills Coalition found that 92% of current job listings require digital skills. Imagine not being able to enter the workforce due to a deficit in these essential skills.
Now imagine a comprehensive training that allows you to support others in obtaining digital skills and achieving their workforce, personal, or educational goals. The Goodwill Digital Navigator training, co-developed with World Education, a division of JSI Research and Training Institute, will equip service providers with specific skills and information to support customers to get on their own learning pathway to economic sufficiency.
This training is comprised of three courses which will help someone:
Understand the digital divide; Provide digital skills and guide others towards digital resilience; Achieve the customer service and relevant navigation skills; and Capture community assets and weave them into intentional programming.
Syllabus
Course 1: The Digital Divide
- Offered by Goodwill Industries International. This course, co-developed by Goodwill Industries International and World Education, is for ... Enroll for free.
Course 2: The New Digital Workplace
- Offered by Goodwill Industries International. This course, co-developed by Goodwill Industries International and World Education, is for ... Enroll for free.
Course 3: Building Your Community Resources
- Offered by Goodwill Industries International. This course, co-developed by Goodwill Industries International and World Education, is for ... Enroll for free.
- Offered by Goodwill Industries International. This course, co-developed by Goodwill Industries International and World Education, is for ... Enroll for free.
Course 2: The New Digital Workplace
- Offered by Goodwill Industries International. This course, co-developed by Goodwill Industries International and World Education, is for ... Enroll for free.
Course 3: Building Your Community Resources
- Offered by Goodwill Industries International. This course, co-developed by Goodwill Industries International and World Education, is for ... Enroll for free.
Courses
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This course, co-developed by Goodwill Industries International and World Education, is for anyone that wants to develop a comprehensive approach to assessing digital skills needs and equipping individuals and communities with the tools and resources needed to navigate the digital divide. The third course in the Digital Navigator Specialization Certificate will prepare you with the skills and knowledge to identify and provide resources to others and bolster their digital skills needed for workforce readiness, evaluate digital skills competencies for various stakeholders, and select tools that are appropriate for building digital skills literacy. No matter what your background is, this course will be useful if you are or want to become a community advocate, a direct-service professional, or someone who is passionate about addressing digital disparities. Learners should complete the first two courses of the specialization before beginning this course.
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This course, co-developed by Goodwill Industries International and World Education, is for anyone who wants to understand what it means to work in the 21st Century Workplace and support individuals who want to navigate our complex digital landscape and help others to safely engage in online activities and flourish in a technology-driven landscape.
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This course, co-developed by Goodwill Industries International and World Education, is for anyone who wants to understand what it means to work in the 21st Century Workplace and support individuals who want to navigate our complex digital landscape and help others to safely engage in online activities and flourish in a technology-driven landscape. The second course in the Digital Navigator Specialization Certificate will equip you with the skills and knowledge to assess navigation service needs, define your role in the service plan, and guide individuals through the digital divide.
Taught by
Goodwill Academy