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FutureLearn

Enterprise Resource Planning in Operations Management

Sentinel 9 via FutureLearn

Overview

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Understand the importance of resource planning

Enterprise resource planning (ERP) is central to any business, helping to efficiently manage all core processes, including finance, manufacturing, and HR.

On this four-week course, you’ll delve into the role of enterprise resource planning and how to use it to enhance operations. With this knowledge, you’ll understand how operational practices contribute to efficiency in both service and manufacturing environments.

By the end of the course, you’ll know how to successfully implement ERP, and have the skills to overcome the challenges you may face along the way.

Understand how to use operational strategies

Delving into operational strategies, you’ll learn how to examine and determine applicable information to use for improvements in your operations.

You’ll also consider how making improvements has consequences for both the organisation and stakeholders. This appreciation will help you consider what can be done to ensure changes are implemented smoothly.

Learn how to improve core business processes

With a solid understanding of the key concepts in operations management, you’ll explore the process tools and frameworks to improve core business processes.

You’ll also investigate and analyse internal and external priorities to enable continuous improvement within the business.

Explore KPIs and presentation tools

To help ensure your operational strategies are effective, you’ll learn how to use operational indicators such as KPIs to measure the performance of your strategies.

You’ll also learn how to use presentation tools to communicate your measurements with the team, to further help with productivity and efficiency.

Learning from the experts at Sentinel|9, you’ll finish the course with the skills and confidence to use enterprise resource planning to improve operations management.

This course is designed for anyone interested in learning about the applications of enterprise resource planning and operational systems and processes.

Syllabus

  • Exploring enterprise resource planning
    • Course welcome
    • Operations of an economic entity: enterprise resource planning
    • End of Week 1 wrap up
  • Exploring external priorities
    • Weekly welcome
    • Enterprise resource planning - external priorities part 1
    • External resource planning - external priorities part 2
    • End of Week 2 wrap up
  • Exploring internal priorities and operational indicators
    • Weekly welcome
    • Enterprise resource planning - internal priorities
    • Operational indicator, KPIs and metrics part 1
    • End of Week 3 wrap up
  • Exploring further operational indicators and measurement and presentation tools
    • Weekly welcome
    • Operational indicator, KPIs and metrics part 2
    • Measurement and presentation tools
    • End of Week 4 wrap up

Taught by

Astrid deRidder

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