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Coursera

Workforce Productivity

Coursera Instructor Network via Coursera

Overview

Welcome to this short course entitled “Workforce Productivity" which delves into the methodologies and strategies essential for enhancing operational efficiency and optimizing organizational processes. This course introduces participants to the fundamentals of workforce productivity, Lean management, Six Sigma, and the role of technology in streamlining operations. By exploring practical tools, techniques, and case studies, learners will identify and eliminate inefficiencies, measure performance, and foster a culture of continuous improvement. This course is designed for Managers, Team Leaders, Business Owners, HR Professionals, Organizational Development Specialists, and Operational Managers. These individuals are responsible for driving efficiency and productivity within their teams and organizations, making them ideal candidates to benefit from the methodologies and strategies covered. Participants should have a basic knowledge of operations, productivity, and efficiency. This foundational understanding will enable learners to grasp the advanced concepts and techniques discussed in the course, ensuring they can effectively apply them to their specific organizational contexts. After completing this course, learners will be able to identify the foundational principles of workforce productivity and operational efficiency. They will apply Lean and Six Sigma techniques to real-world processes, minimizing waste and optimizing performance. Additionally, participants will learn to utilize technology to streamline operations, develop and implement performance metrics, and create a culture of continuous improvement to sustain productivity gains over time.

Syllabus

  • Workforce Productivity
    • This course introduces participants to the fundamentals of workforce productivity, Lean management, Six Sigma, and the role of technology in streamlining operations. By exploring practical tools, techniques, and case studies, learners will identify and eliminate inefficiencies, measure performance, and foster a culture of continuous improvement.

Taught by

Eric Zackrison

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