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Northeastern University

Strategic Healthcare Workforce Management

Northeastern University via Coursera

Overview

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Introduces how to measure and manage a workforce strategically, including (1) identifying the strategic work that is truly necessary to execute firm strategy; (2) investing in differentiated management systems that support that work; and (3) designing and implementing targeted measurement systems, such as human resources function and workforce scorecards, designed to help to hold line managers accountable for strategic talent. Emphasizes helping students move from a focus on levels associated with a particular workforce attribute (e.g., what is our cost per hire?) to understanding the impact of the workforce on business-level outcomes (e.g., how might an increase in the quality of our project managers affect new product cycle time?).

Syllabus

  • What is a Medical Staff Development Plan
    • In this module, you will be introduced to the key concepts that underpin a Medical Staff Development plan. Why are they important?
  • How to Build a Medical Staff Development Plan
    • In this module, you will be introduced to the key methodologies for determining workforce size and forecasting needs, primarily focusing on physicians, along with more advanced concepts in workforce planning, including market share assessment and demand calculation.
  • Reviewing Community Health Needs Assessments (CHNAs)
    • In this module, you will be introduced to Community Health Needs Assessments (CHNA) and their role in workforce planning.
  • Adjusting the Plan
    • In this module, you will delve into methods for adjusting your workforce planning, as well as developing survey data questions and interview questions to select ideal leaders.

Taught by

Adam Powell

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