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Coursera

Salesforce Admin Functions

LearnKartS via Coursera

Overview

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Welcome to the Salesforce Admin Functions course! The course aligns with the Salesforce Administrator exam (CRT 101), This course is designed to provide you with an in-depth understanding and the essential skills needed to manage and configure Salesforce environments effectively. While introductory Salesforce courses cover the basics, this course dives deeper into the advanced functionalities and best practices essential for optimizing Salesforce in a business setting. This course requires basic knowledge of Salesforce, Salesforce Admin, and Dashboards concepts. By the end of the course, you'll be able to: - Implement robust security measures through role hierarchy, permission sets, and object security configurations. - Harness the power of Chatter for seamless collaboration and Salesforce-to-Salesforce communication. - Configure and manage user profiles, roles, and page layouts for efficient user management. - Master data management techniques, including data loading, manipulation, and schema building. - Automate business processes using workflow rules, process builder, and approval processes. - Successfully deploy changes using change sets, understand deployment basics, and utilize tools like VSCode for development. This course includes videos, practical demos, readings, and quizzes to ensure a high-quality learning experience.

Syllabus

  • Salesforce Admin Functions
    • This module covers Salesforce security features comprehensively. By the end of the module, learners will be able to manage access and security within Salesforce.
  • Data Management and Automation
    • This module covers Salesforce tools for efficient data handling and task automation. By the end of the module, learners will learn user profile setup and workflow configuration for streamlined processes.
  • Deployment and Training
    • This module covers Salesforce deployment and user training. By the end of the module, learners will be able to deploy changes and use Salesforce help and training tools.

Taught by

LearnKartS

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