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Coursera

Certified Six Sigma Yellow Belt Training

Packt via Coursera

Overview

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This course begins with an ice-breaker story and explores the differences between Kaizen, Lean, and Six Sigma, followed by an understanding of the DMAIC Roadmap and the role of a Six Sigma Yellow Belt individual. You'll delve into the Define phase, capturing the voice of the customer, distinguishing needs from wants, and translating voices to requirements. In the Measure phase, you'll identify eight types of waste, employ a data collection plan, practice sampling techniques, and get introduced to Minitab. The Analyze Phase covers brainstorming root causes, prioritizing them, and using graphical tools like Pareto charts and histograms. The Improve Phase teaches solution-generation techniques such as brainstorming and assumption-busting. Finally, the Control Phase includes control charts and differentiating between common and special causes. By the course's end, you'll execute a Six Sigma Yellow Belt project, master Lean and Six Sigma tools, perform analysis using Minitab, and identify root causes. This course is designed for professionals seeking to enhance their process improvement skills and achieve Six Sigma Yellow Belt certification. A basic understanding of business processes and data analysis is recommended.

Syllabus

  • Introduction to the Course
    • In this module, we will provide an overview of the course and address the fundamental question: Is Six Sigma applicable in every situation? You'll gain a clear understanding of what to expect from the training and the relevance of Six Sigma in different contexts.
  • Introduction: Kaizen Versus Lean Versus Six Sigma - What is the Difference?
    • In this module, we will delve into the differences between Kaizen, Lean, and Six Sigma. You'll learn about the unique aspects of each approach, understand the concept of Sigma, and explore common questions asked by interviewers regarding these methodologies.
  • Introduction: Six Sigma Methodologies and the Six Sigma DMAIC Roadmap
    • In this module, we will introduce you to various Six Sigma methodologies and provide a comprehensive overview of the DMAIC roadmap. You'll also learn about the specific role and expectations for a Six Sigma Yellow Belt and common interviewer questions related to this section.
  • Define: Capture the Voice of Customer (VOC)
    • In this module, we will focus on the Define phase, starting with capturing the Voice of Customer (VOC). You'll learn about the significance of VOC and the initial steps required to gather and understand customer needs and expectations.
  • Define: Translate Voices to Requirements
    • In this module, we will explore how to translate the Voice of Customer into specific requirements. You'll learn the difference between needs and requirements and engage in activities to practice and evaluate your VOC translation skills.
  • Define: Create a Project Charter
    • In this module, we will guide you through creating a project charter, including defining the problem, goals, scope, and selecting your project team. Interactive activities will help you refine these components and prepare for common interview questions.
  • Define: Create a SIPOC
    • In this module, we will introduce the SIPOC diagram and its importance in Six Sigma projects. You'll learn how to create a SIPOC diagram, engage in activities to practice this skill, and understand how to evaluate its effectiveness.
  • Measure: Create a Process Map
    • In this module, we will focus on the Measure phase, starting with creating process maps. You'll learn about process maps, commonly used symbols, and engage in activities to create and analyze process maps effectively.
  • Measure: Identify the 8 Wastes
    • In this module, we will cover the identification of the 8 wastes in business processes. You'll learn how to recognize these wastes, understand their impact on efficiency, and practice identifying and reducing wastes through interactive activities.
  • Measure: Identify the Data Types
    • In this module, we will explore the different types of data used in Six Sigma. You'll learn how to classify data, understand the importance of data-driven decision-making, and evaluate data classification techniques through practical examples.
  • Measure: Create a Data Collection Strategy (Part 01)
    • In this module, we will introduce the first part of creating a data collection strategy. You'll learn about data collection plans, develop effective strategies for data collection, and engage in activities to evaluate and refine your plans.
  • Measure: Create a Data Collection Strategy (Part 02)
    • In this module, we will continue creating a data collection strategy by focusing on sampling. You'll learn about the importance of sampling, different sampling methods, and engage in activities to evaluate and apply these methods in your projects.
  • Measure: Introduction to Minitab
    • In this module, we will introduce Minitab, a powerful statistical software used in Six Sigma. You'll learn how Minitab compares to other software, understand its key functionalities, and explore practical applications of Minitab in data analysis.
  • Measure: Identify the Data Characteristics
    • In this module, we will focus on identifying and evaluating data characteristics. You'll learn about measures of central tendency, how to calculate them using Minitab, and engage in activities to practice evaluating data characteristics.
  • Measure: Check for Data Stability
    • In this module, we will explore the concept of data stability. You'll learn how to assess data stability, understand its importance in Six Sigma, and engage in activities to practice evaluating the stability of your project data.
  • Measure: Identify Defects, Defectives, Opportunities For Error and Unit (DUDO)
    • In this module, we will focus on identifying defects, defectives, opportunities for error, and unit (DUDO) in Six Sigma projects. You'll learn how to define and classify these elements, and engage in activities to evaluate them in your projects.
  • Measure: Identify the Process Capability
    • In this module, we will cover the identification of process capability. You'll learn how to define and calculate process capability, understand its significance, and engage in activities to evaluate the capability of your processes.
  • Analyze: Identify the Trivial Many Root Causes
    • In this module, we will introduce the Analyze phase, starting with identifying the trivial many root causes. You'll learn how to review process maps, use brainstorming and fishbone diagrams, and engage in activities to identify root causes in your projects.
  • Analyze: Ascertain Critical Root Causes
    • In this module, we will focus on ascertaining critical root causes. You'll learn how to use control impact matrices, evaluate the impact of root causes on process performance, and engage in activities to identify critical root causes in your projects.
  • Analyze: Identify Vital Few Root Causes Using Basic Charts
    • In this module, we will explore using basic charts in Minitab to identify vital few root causes. You'll learn how to create and interpret basic charts, and engage in activities to practice using these charts for data analysis in your projects.
  • Analyze: Identify Vital Few Root Causes Using Graphical Techniques
    • In this module, we will focus on identifying vital few root causes using graphical techniques in Minitab. You'll learn about advanced graphical methods, how to apply them, and engage in activities to practice analyzing data using these techniques.
  • Analyze: Identify Vital Few Root Causes Using Additional Analysis Techniques
    • In this module, we will cover additional analysis techniques for identifying vital few root causes. You'll learn about diverse analytical methods, how to apply them using Minitab, and engage in activities to evaluate their effectiveness in your projects.
  • Improve: Generate, Prioritize, and Select Potential Solutions
    • In this module, we will introduce the Improve phase, focusing on generating, prioritizing, and selecting potential solutions. You'll learn various solution generation techniques, how to prioritize and select the best solutions, and engage in activities to refine your solutions.
  • Improve: Pilot Solutions
    • In this module, we will focus on piloting solutions. You'll learn how to implement pilot solutions, evaluate their effectiveness, and prepare for common interviewer questions related to this phase of the Six Sigma process.
  • Improve: Perform a Risk Analysis
    • In this module, we will cover performing a risk analysis. You'll learn how to identify and evaluate potential risks, understand their impact on project outcomes, and develop strategies to mitigate these risks effectively.
  • Improve: Identify New Process Capability
    • In this module, we will focus on identifying new process capabilities after implementing improvements. You'll learn how to calculate and evaluate the impact of improvements on process performance, and engage in activities to identify new process capabilities.
  • Control: Sustain Improvements Using Control Charts
    • In this module, we will introduce the Control phase, focusing on sustaining improvements using control charts. You'll learn how to create and interpret control charts, understand the difference between common and special causes of variation, and engage in activities to evaluate process stability.
  • Control: Create a Control Plan
    • In this module, we will focus on creating a control plan to sustain process improvements. You'll learn how to develop and implement control plans, evaluate their effectiveness, and engage in activities to create and refine control plans for your projects.
  • Close: Replicate, Share Best Practices, Celebrate, and Recognize Success
    • In this module, we will cover the final steps of closing a Six Sigma project, including replicating successful projects, sharing best practices, and recognizing and celebrating success. You'll learn strategies for continuous improvement and how to sustain the gains achieved.
  • Recap Section
    • In this module, we will provide a comprehensive recap of the entire course, summarizing all five phases and fifteen steps. You'll review your Six Sigma Yellow Belt project, and conclude the training with a clear understanding of the next steps in your Six Sigma journey.

Taught by

Packt - Course Instructors

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