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Coursera

Mastering Digital Communication: Effective Online Engagement

Starweaver via Coursera

Overview

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This course is a comprehensive online course designed to equip learners with the skills needed to excel in the digital realm. It covers effective communication across various online platforms, including social media, email, and webinars. The course provides a thorough understanding of digital communication principles and practical techniques to engage and connect with audiences effectively. Prerequisites for the course include a basic understanding of digital platforms and familiarity with communication principles. Learners should also be eager to enhance their digital engagement skills. This course is tailored for digital marketers, social media managers, content creators, and business communication professionals. It aims to help them leverage digital platforms effectively to communicate their messages and engage with their target audience. The learning objectives of the course include identifying key digital communication platforms and their unique features, implementing strategies for crafting engaging content tailored to different digital mediums, constructing comprehensive digital communication plans, and evaluating the effectiveness of digital communication campaigns using analytics tools.

Syllabus

  • Introduction to Digital Communication
    • Introduction to Digital Communication provides a foundational understanding of digital communication, exploring its importance, key concepts, and audience targeting strategies.
  • Communication Through Different Formats
    • Module 2 focuses on communication through various formats, including email, webinars, and social media. Participants will learn essential skills for effective communication in the digital age.
  • Content is the King, How to Create it?
    • Module 3 focuses on content creation strategies essential for digital communication, covering crafting compelling written and visual content as well as leveraging user-generated content (UGC) for brand engagement.
  • Future of Digital Communication
    • Module 4 delves into the evolving landscape of digital communication, focusing on crisis management, ethical considerations, and future trends. Participants will explore strategies for managing crises using digital tools, ethical guidelines for online communication, and upcoming trends shaping the digital communication landscape.

Taught by

João Freitas

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