Identify and overcome unconscious bias to advance inclusiveness in your organizationWho Should Attend:All business professionals who need to be aware of unconscious bias and its negative impact, and who wish to implement strategies to overcome it and work toward a more inclusive environment.Is unconscious bias hurting your team and your organization? Is it having a negative impact on your career or the careers of fellow employees? A crucial step toward an inclusive work environment is developing an awareness and understanding of biases that can unconsciously influence how we work and interact with people. We all have unconscious biases based on our experiences, influences, background, education and even brain chemistry.Biases play out in the workplace through micro-messaging, micro-aggression and micro-inequities—subtle behaviors that generally go unnoticed—and therefore result in the exact opposite of inclusion. People become marginalized, are not listened to or valued, and can miss out on opportunities to be heard and to advance their career. Through awareness-building discussions and activities, role-plays and unconscious bias case studies, this course will help you better understand bias and discover practical strategies that can help you and your colleagues avoid bias and leverage the power of a more positive, inclusive work environment.How you will benefit:Define unconscious bias and its implicationsDifferentiate between unconscious, complicit and implicit biasDevelop strategies to avoid and overcome biasUse communication techniques to be seen as an allyWhat you will cover:Recognizing how bias affects all our interactions with othersUnderstanding the different types of biasRecognizing the impact of bias in all aspects of life and workExploring the neuroscience of the brain to understand why we have biasesDescribing unconscious, complicit and implicit biasesIdentifying micro-messaging and non-verbal body language that reflect unconscious biasDistinguishing between unconscious bias and perceptions and behaviors based on stereotypesBecoming aware of practical steps you can take to overcome biasUnderstanding what it takes to become an allyRe-aligning thoughts toward “some/we” instead of “all/them” (overcoming erroneous generalizations)Modifying the way you communicate to promote inclusivityDeveloping a personal action plan to overcome biasCourse Outline:Learning ObjectivesDefine Bias and Its ImplicationsDevelop Strategies to Avoid and Overcome BiasIdentify the Characteristics and Strategies of an AllyDevelop an Action Plan to Become a More Effective AllyDefining BiasRecognize How Bias Affects All of Our Interactions with OthersDefine Different Types of BiasUnderstanding BiasUnderstand How Our Brains Process Information and How Biases Are CreatedDifferentiate Between Learned and “Unconscious Bias”Overcoming BiasUnderstand the Impact of Micro-MessagingDifferentiate Between Unconscious Bias and StereotypesUnderstanding AlliesDefine Types of Allies and Their ImportanceUnderstand Ally Characteristics and BehaviorsBecoming an AllyUnderstand the Process to Become an AllyAction PlanningDevelop a Practical Personal Action PlanImplement Your Personal Action Plan
Overview
Taught by
American Management Association