Email Etiquette (Live Online)

This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.Attendees will be able to:Write clearly, creating an greater public perception of expertise;Be more efficient with written communication, reducing wasted time and adding to profitability; andCraft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.Topics:Benefits of using emailPurpose of E-mailSteps to take before writingInflection in written messagesEffects of instant messaging and text messagingBasic E-mail PlansSubject LinesParagraph StructureDetailsSummary of ProblemUse of CC and BCCTYPING IN ALL CAPS IS YELLING!Proofreading