This course focuses on building meaningful connections with team members through non-work discussions, personal well-being check-ins, and creating a safe space for open conversations. You will also learn to explore employees' career aspirations, making meetings productive and supportive of individual growth and development.
Overview
Syllabus
- Lesson 1: Discuss Non-Work Topics
- Building Personal Connections in 1-1s
- Sharing About Yourself
- Building Rapport
- Lesson 2: When to Check in on Personal Well-Being
- Checking in on Employee Well-Being
- Checking in After a Big Project
- Balancing Employee Workload
- Lesson 3: Create a Safe Space in Conversations
- Active Listening in 1-1s
- Responding with Empathy
- Empathetic Leadership in Action
- Lesson 4: Understand Career Aspirations
- Exploring Past Experiences
- Understanding Career Goals
- Creating Development Opportunities
