Gain an understanding of patient behaviour in a dental practice
Dental professionals face many challenges in the workplace, with patient behaviour being one of the more complex issues to deal with.
On this four-week course from National Yang Ming Chiao Tung University, you’ll gain knowledge of the brain functions and behaviour associated with the experience of dental patients to help improve your care.
You’ll explore basic brain science concepts and learn how to use this knowledge to enhance your dental practice with better pain and anxiety management, and treatment planning.
Explore the role of memory in dental treatment
You’ll delve into the key concepts of memory formation and explore research to understand the issues of memory with dental patients.
With this knowledge, you’ll identify the role that memory plays in a dental practice, and how you can apply your learning to your own workplace.
Unpack the issues surrounding dental anxiety
It is common for dental patients to experience anxiety. Therefore, knowing how to manage this is extremely important in your practice.
You’ll explore the emotions associated with dentistry including fear, anxiety, anger, and frustration and learn the best practices for navigating them.
Understand how dental professionals deal with patient decision-making
On the final part of the course, you’ll focus on the motivation and decision-making of dental patients to help you further understand the actions of your patients.
You’ll delve deeper into decision-making as you unpack factors such as risk and cognitive bias to help develop a comprehensive understanding of the behaviour of dental patients. By the end of the course, you’ll have the knowledge and skills to improve patient care in your dental practice.
This course is designed for professionals and students from clinical fields related to oral health, including dentistry, medicine, nursing, and oral hygiene.
