This course is scheduled to be updated on Monday, November 20, 2023 at which time your progress in the course will be disrupted. If you have completed the course prior to that date, your progress will not be impacted.
Learn about AWS Managed Services (AMS) and how these services can support organizations that want to operate at scale in the cloud. This course reviews the basics of AMS, the business and technical challenges AMS can help solve, and which organizations may be a good fit for these services.
   •   Course level: Fundamental
   •   Duration: 20 minutes
Activities
This course includes interactive learning, including use cases, quotes from AMS customers, and learning assessments.
Course objectives
In this course, you will learn to:
   •   Explain the services provided by AMS and their value.
   •   Understand both the business and technical challenges that AMS can help solve.
   •   Identify organizations that might be a good match for AMS.
Intended audience
This course is intended for:
   •   AWS customers, partners, and internal resources who wish to better understand how AMS can help them operate AWS solutions at scale.
Prerequisites
We recommend that attendees of this course have:
   •   A basic understanding of AWS offerings and the operational challenges that organizations face.
Course outline
Lesson 1: Introduction to Building Cloud Foundations through AMS
   •   What organizations want from a managed service
   •   Common challenges to cloud adoption
   •   How AMS serves you as an operations expert
Lesson 2: Move Quickly by Using AMS Security and Resilience Guardrails
   •   How AMS security principles can help organizations realize value fast
   •   How organizations can use AMS internal processes and technical mechanisms
Lesson 3: Where AMS Fits within AWS
   •   How AMS works with other AWS support services
      -   Who comprises the Operational Specialist team
      -   What services AWS Partner Network (APN) partners can provide
Lesson 4: How Organizations May Benefit from AMS
   •   How to determine which organizations would be a good fit for AMS
   •   Which roles and responsibilities belong to whom
Lesson 5: Extend AMS Services with Operations on Demand
   •   Which operational capabilities AMS offers
