Configure and deploy the Speech Analysis Framework and be able to leverage BigQuery for insights on data extracted from call recordings on a call center environment.
Automate Interactions with Contact Center AI: Challenge Lab
Google via Google Cloud Skills Boost
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Overview
Syllabus
- GSP311
- Overview
- Setup
- Challenge scenario
- Task 1. Create a Cloud Storage bucket
- Task 2. Create a Cloud function
- Task 3. Create a BigQuery dataset
- Task 4. Create Cloud Pub/Sub topic
- Task 5. Create a Cloud Storage bucket for staging contents
- Task 6. Deploy a Cloud dataflow pipeline
- Task 7. Upload sample audio files for processing
- Task 8. Run a data loss prevention job
- Congratulations!
Tags
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