In this course, you will learn how to identify and resolve challenges you may encounter when using Amazon Route 53 domains. You can use this information to help troubleshoot issues and provide effective support case details if you need to escalate to Amazon Web Services (AWS) Support.

• Course level: Intermediate
• Duration: 30 minutes

Activities

This course includes videos. [A1]

Course objectives

In this course, you will learn to:

• Provide an overview of Route 53 and describe its key components
• Employ best-practice troubleshooting methodologies when investigating Route 53 domain issues
• Locate and apply available AWS Support documentation for Route 53 domains
• Recognize and record relevant information to escalate Route 53 domain issues to the AWS Support team

Intended audience

This course is intended for:

People who manage cloud resources

Prerequisites

We recommend that attendees of this course have:[A2]

A basic understanding of cloud technologies