Advanced Interviewing Techniques

University of Maryland, College Park via Coursera

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Details

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Provider

Coursera
Pricing

Free Online Course (Audit)
Languages

English
Certificate

Paid Certificate Available
Duration & workload

21 hours 22 minutes
Sessions

On-Demand
Subtitles

Arabic, French, Portuguese, Italian, German, Russian, English, Spanish, Kazakh, Hindi, Swedish, Korean, Greek, Chinese, Thai, Ukrainian, Japanese, Indonesian, Polish, Dutch, Turkish, Hungarian, Bengali, Pashto, Urdu, Azerbaijani, Farsi

Found in

Part of

Interviewing and Resume Writing in English

Overview

People interviewing for jobs today often fail because they are using yesterday's strategies. Recruiting technology has become more sophisticated, and the best employers are constantly changing the way interviews are done. This course gives you detailed strategies for handling tough competency-based, or behavioral, interviews so that you can communicate the knowledge, skills, and abilities that you have and that employers demand. You will be able to: 1. Identify what the hiring organization is looking for in using behavioral interviewing techniques. 2. List the steps in the S.T.A.R. response strategy and apply the steps, using reasonably correct language, to respond to behavioral interview questions. 3. Use your responses to behavioral and competency-based questions to communicate your personal values. 4. Identify what the hiring organization is looking for in asking situational and wild-card interview questions. 5. List the steps in the P.R.E.P. and 5 W's response strategies and apply the steps, using reasonably correct language, to answer at least one wild-card and two situational interview questions. 6. Develop an optimal strategy for responding to the weaknesses question, based on recognizing why a hiring organization asks these questions. 7. Demonstrate your personal strengths and maturity through your responses to the weaknesses question. 8. Correctly apply hedging language to soften a negative and boosting language to emphasize a positive aspect of your professional and/or academic background. 9. Ask questions to determine how well an organization fits with your personality, career goals and salary objectives. 10. Ask questions that communicate your competencies and strengths. 11. Negotiate the best job offer and compensation package for yourself. 12. Perform successfully on telephone interviews.

Syllabus

Answering "Tell Me About a Time..." Questions

In this module, you will learn how to respond to behavioral interview questions, also known as competency-based interview questions. You will learn to: differentiate competencies from skills, break down the thinking behind a hiring organization's use of this approach, contrast behavioral interview questions with traditional questions, identify the characteristics of a successful behavioral interview response, apply the S.T.A.R. response strategy to behavioral interview questions, recognize how behavioral interview responses show job competencies, respond to the three most common behavioral interview questions, and communicate benefits to the hiring organization through your responses

Answering "What If..." Questions

In this module, you will learn how to respond to situational interview questions, also known as "What If" interview questions. These also include the so-called "wild-card" interview questions. You will learn to: recognize what the hiring organization is looking for in asking these questions, communicate your character values through your responses, apply the P.R.E.P. response strategy to answering interview questions, apply the Pros. vs. Cons. response strategy to answering interview questions, and apply the 5 W's response strategy to answering interview questions.

Answering "What is Your Biggest Weakness?"

In this module, you will learn how to respond to questions that probe for weaknesses. You will learn to: recognize what the hiring organization is looking for in asking these questions, avoid common pitfalls in answering this question, demonstrate mature self-assessment skills through this question, demonstrate the ability to take responsibility for your own growth, demonstrate your ability to perform under pressure, use hedging language to soften negative information, use boosting language to emphasize positive information, and a strategy for positioning yourself for executive assignments.

Handling the End of the Interview

In this module, you will learn how to ask your own questions and how to negotiate a job offer. You will learn to: ask questions that communicate your strengths and competencies, ask questions that help you determine whether the organization is a good fit for you, ask questions that help you align the interview with your career goals, probe for organizational characteristics that can complement your strengths, assess your market value to the company, negotiate the best salary and compensation package for yourself.

How to Ace a Telephone Interview

In this module, you will learn how to perform successfully on telephone interviews. You will learn: how best to prepare for phone interviews, how to communicate a strong, confident personality on the phone, how to maintain your confidence throughout a phone interview, how to manage the business conversation of a phone interview, how to close a phone interview in your favor, how to improve your skill with every phone interview.

Taught by

Charles Duquette and Daniela Wagner

Reviews

4.7 rating, based on 3 Class Central reviews

4.7 rating at Coursera based on 145 ratings

Start your review of Advanced Interviewing Techniques

Maxime Zabiégo

This course should be taken by anyone involved in the processs of applying for job interviews! It's both useful and pleasant to take. I work for a big company, in France, in the field of science & technology R&D, and my lab recently opened a positi…

This course should be taken by anyone involved in the processs of applying for job interviews! It's both useful and pleasant to take.

I work for a big company, in France, in the field of science & technology R&D, and my lab recently opened a position for which we started receiving applicants a few weeks ago. As a member of the team the position is opened to work with, I've been involved in the interview process. I was just amazed to see how unprepared the applicants were : they made mistake after mistake. Since we also have trainees and Ph.D students in the lab, who'll soon have to search for their first job, I had a look at the MOOC offer in the field of "preparing for job interviews", in order to see what advice I could provide for them to get prepared for this key step in building their career.

I registered to this MOOC, from University of Maryland - College Park, as an auditor and started browsing through their videos and accompanying documents. I just got caught in right away, despite the fact that I couldn't participate (neither submit nor evaluate) in assignments: one needs to be pay for that, and I had no real interest in doing so, for now, although I truly think it's worth the cost if one is in the position of preparing for job interviews.

I realised that, if the job applicants we interviewed in my lab had taken this remarkable course prior to their interviews, this would have saved them so many basic mistakes. If you never had the opportunity to reflect on what a job interview process is, and are applying for interviews, just give it a try: I bet you'll benefit from this experience a lot... and it might simply change your life! This course is the third of a series of 5 from a specialization.
Wane James

The course has involved Psychology and Management skills that can be adapted by interviewers on a wide range of occasions.Very Helpful
Jarmila Präsensova