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Introduction
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Classroom Contents
Talking with Patients and Families After Medical Errors with Robert Truog, MD
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- 1 Introduction
- 2 Session Overview
- 3 Introductions
- 4 First case
- 5 First thoughts
- 6 An apology
- 7 Would you tell the family that your son is dead
- 8 Any thoughts
- 9 The sequence of events
- 10 The risk of misinterpretation
- 11 The Golden Rule
- 12 What would you want to know
- 13 Culture matters
- 14 One way or the other
- 15 First impressions
- 16 What needs to be disclosed
- 17 Adding support to the conversation
- 18 Hospital policy
- 19 Research with patients and families
- 20 Team approach
- 21 Should you tell the family
- 22 Should you disclose
- 23 A pitfall
- 24 Word choice
- 25 Case 3 Pediatric ICU
- 26 Case 3 Seizure
- 27 IV Fluids
- 28 Gathering More Information
- 29 Other Hospital Physicians Under the Bus
- 30 Relationship of Trust
- 31 Sharing the Facts
- 32 Calling the Outside Hospital
- 33 Risk Management
- 34 Let This Go
- 35 We Dont Know
- 36 Frustration
- 37 Road Trip
- 38 Outcome
