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Transforming Call Center Operations with AI - A Financial Institution Case Study

Transforming Call Center Operations with AI - A Financial Institution Case Study

Snorkel AI via YouTube Direct link

Overview of the Financial Institution's Initiative

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Overview of the Financial Institution's Initiative

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Classroom Contents

Transforming Call Center Operations with AI - A Financial Institution Case Study

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  1. 1 Introduction to the Discussion
  2. 2 Overview of the Financial Institution's Initiative
  3. 3 Challenges in Call Center Operations
  4. 4 Snorkel AI's Programmatic Labeling Solution
  5. 5 Implementation and Impact
  6. 6 Future Plans and Broader Initiatives

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