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Classroom Contents
Through the Looking Glass - How User Testing Can Give Technical Writers Better Perspective
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- 1 Introduction
- 2 What is technical writing
- 3 Question to the audience
- 4 Think about your customer
- 5 How can technical writing help
- 6 Morpheus
- 7 What does user testing entail
- 8 Methods and techniques
- 9 Writing a user testing script
- 10 Participants
- 11 Testing Environment
- 12 Nelson Norman Study
- 13 Running User Testing
- 14 Planning Analysis
- 15 Extract Insights
- 16 Conclusion
