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Qualitative Analysis
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Classroom Contents
Knowledge and Power - A Sociotechnical Systems Discussion on the Future of SRE
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- 1 Introduction
- 2 Knowledge and Power
- 3 Systems Perspective
- 4 Incident Investigation
- 5 The Role of Knowledge
- 6 The Importance of Experience
- 7 Qualitative Analysis
- 8 Dashboards
- 9 Power
- 10 Management
- 11 Pressures and constraints
- 12 OKRs
- 13 Systems Thinking
- 14 The Future
- 15 Implications for Software Systems
- 16 Regulation
- 17 Call to Action
