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Incidents
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Classroom Contents
Move Fast and Learn Things - Principles of Cognition, Teaming, and Coordination
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- 1 Introduction
- 2 Agenda
- 3 Cognitive Work
- 4 finely tuned skills
- 5 coordination
- 6 team change
- 7 resilient organizations
- 8 Incidents
- 9 Howie Guide
- 10 Incident Review
- 11 Why Does a Focus on Cognition and Coordination Matter
- 12 Multifaceted Use of Incident Reports
- 13 What Does Learning Mean
- 14 Interaction
- 15 Culture
- 16 Building Culture
- 17 Organizational Change Management
- 18 Experimentation
- 19 Avoiding silos expert knowledge
- 20 normalizing knowledge gaps
- 21 hand raises are changing
- 22 who knows
- 23 everyone is sharing
