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TIMELINE OF A 37-HOUR INCIDENT
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Classroom Contents
How to SRE When Everything's Already on Fire
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- 1 Intro
- 2 A PHENOMENAL EVENING
- 3 ELK @ SQUARESPACE
- 4 SERVICE RELIABILITY PRINCIPLES
- 5 THE RELIABILITY STACK
- 6 SERVICE LEVEL INDICATORS
- 7 SERVICE LEVEL OBJECTIVES
- 8 ERROR BUDGETS ARE AWESOME
- 9 THIS RELIABILITY STUFF ISN'T NEW
- 10 THE INCIDENT COMMAND SYSTEM
- 11 PROBLEMS THE ICS ADDRESSES
- 12 OPERATIONS LEAD
- 13 INCIDENT COMMANDER 1
- 14 TIMELINE OF A 37-HOUR INCIDENT
- 15 SEE THE FOREST FOR THE TREES
- 16 THE UNSHARDENING
- 17 KEY COMPONENTS
- 18 DATA COLLECTION
- 19 LESSONS LEARNED
- 20 REPAIR ITEMS
- 21 PROGRESS IS INCREMENTAL
- 22 ALERT ON WHAT MATTERS Put your users first
