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- 1 Intro
- 2 story time!
- 3 is NOT magic.
- 4 is achievable.
- 5 the nature of the field
- 6 problem solving is easier with constraints
- 7 Google SRE Handbook
- 8 Robert Gagné's hierarchy of learning
- 9 low-stakes testing
- 10 to learn, retrieve
- 11 to learn, struggle
- 12 delayed retrieval and interleaving
- 13 memory palaces
- 14 storytellers
- 15 how do we build mental models?
- 16 patterns
- 17 observability
- 18 reflection
- 19 incident reviews
- 20 beyond singular mental models
- 21 mnemonic convergence
- 22 cultural memory
- 23 growth mindset