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were you able to get the support you needed?
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Classroom Contents
One on One SRE
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- 1 Intro
- 2 trauma: extreme stress that overwhelms a person's ability to cope
- 3 insufficient guard rails
- 4 unknown unknowns
- 5 The 1:1 Incident Debrief
- 6 informed consent
- 7 what was your role in the incident?
- 8 how long did you work on the incident?
- 9 were you able to get the support you needed?
- 10 do you feel that the incident was preventable?
- 11 what actions do you feel good about?
- 12 what do you think could have been better?
- 13 what did you learn from this incident?
- 14 what do you think we can do to prevent reoccurrence?
- 15 did our tools and documentation serve you well?
- 16 did you practice self-care during this process?
- 17 can you think of anyone else we should talk to?
- 18 spanning tree
- 19 deviant behavior
- 20 How can I, an individual contributor, impact reliability at organizational scale?
