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Building a Healthy On-Call Culture
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- 1 Intro
- 2 The most reliable services failed
- 3 Incidents are Pingo
- 4 Research
- 5 Results
- 6 Stress
- 7 Resilience
- 8 Microservices
- 9 DevOps
- 10 Personal story
- 11 Customer reports
- 12 Stop the bleeding
- 13 Actionable alerts
- 14 Automated alerting
- 15 Importance of training
- 16 Onboarding
- 17 Transparency
- 18 Open Source
- 19 Analyze
- 20 Postmortem
- 21 Recap
- 22 Summary
- 23 Conclusion
- 24 Communication with upper management