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Things to Avoid
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Classroom Contents
Argue Better with Active Listening
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- 1 Intro
- 2 The Solution
- 3 Active Listening
- 4 The Token
- 5 Pot Holders
- 6 Sam and Terry
- 7 Solution
- 8 Slow Process
- 9 Things to Avoid
- 10 Bad Actors
- 11 Why Active Listening Works
- 12 Active Listening Side Effects
- 13 Active Listening Limitations
- 14 Good Faith
- 15 Choose wisely
- 16 Flow chart
- 17 Time to step back
- 18 Wrap up
