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Customer Experience
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Classroom Contents
Oracle CX Cloud and Analytics: Aon's Journey to 50-60x Performance Improvements
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- 1 Introduction
- 2 Poll
- 3 Aon Journey
- 4 Centralized Reporting
- 5 Customer Experience
- 6 Digital CX Transformation
- 7 Impact of Connect
- 8 Business Transformation Advice
- 9 Data Tools
- 10 Analytics Cloud
- 11 Working with Oracle
- 12 Transition to Aon
- 13 Other benefits
- 14 Analytics
- 15 Marketing
- 16 Data Visualization
- 17 Marketing and Sales
- 18 Strategic Goals
- 19 Advice for Female Leaders
- 20 Audience Questions
- 21 How do you evaluate new information
- 22 How quickly are you releasing new insights
- 23 How fast is your user base growing
- 24 Outro
