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About Andrew Hay
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Classroom Contents
Maneuvering Management Madness
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- 1 Intro
- 2 About Andrew Hay
- 3 Security Practitioner View
- 4 Management View
- 5 Learning a New Language
- 6 How to Become a Business Polyglot: Bad Words
- 7 Educating Up Without Talking Down
- 8 Effective Complaint Methodology
- 9 Types of Negotiations
- 10 Reservation Price and ZOPA
- 11 The Scotty Principle and Management
- 12 "We Need To Buy X Tool/Product/Service"
- 13 "Too Much Work!"
- 14 "1 Deserve Training/Raise/Promotion"
- 15 Summary
