Medical Error - From Disclosure & Apology to RCA

Medical Error - From Disclosure & Apology to RCA

OPENPediatrics via YouTube Direct link

Debriefing Methods • 3 questions

7 of 17

7 of 17

Debriefing Methods • 3 questions

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Classroom Contents

Medical Error - From Disclosure & Apology to RCA

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  1. 1 Intro
  2. 2 Responding to Errors and Adverse Events
  3. 3 Short-term Effects on Second Victim
  4. 4 Effects on the Second Victim Aggravated By: • Medical culture of infallibility, perfectionism
  5. 5 Long-term Effects on Second Victim
  6. 6 Helping the Second Victim
  7. 7 Debriefing Methods • 3 questions
  8. 8 Root Cause Analysis
  9. 9 WHO is Responsible? • Work Conditions
  10. 10 Reconstruct Event
  11. 11 "Just Culture" Approach
  12. 12 Disclosure and Apology: Old Approach
  13. 13 Disclosure is Not Optional
  14. 14 Benefits of Disclosure
  15. 15 How to Disclose • Attending physician or senior staff member
  16. 16 Reactions to Disclosure
  17. 17 Apology: 4 Components

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